FAQ
Questions, answered
- How do I receive my licence key?
- It's shown on screen right after purchase, and we email it to you separately from info@dododigital.store within a minute. Paddle's email is only your receipt and invoice.
- I lost my licence key or download link
- Use the resend form on the Support page with the email you paid with and we send your licence key again. Still stuck? Email info@dododigital.store.
- Is LastCheck really free?
- Yes. No licence, no trial, no catch. We just ask for your email so we can send you the link.
- How do I move my licence to a new computer?
- Deactivate it on the old computer, then activate it on the new one. The install steps on the Shotboard page walk through it. No access to the old machine? Email us and we free the slot.
- What is your refund policy?
- 14 days, no questions asked — full refund within 14 days of purchase. Read the full policy.
- Can I get an invoice?
- Yes. Paddle issues the invoice as Merchant of Record — it's in your receipt email and at paddle.net, and you can add a VAT number at checkout.
Something not covered? info@dododigital.store