Refund policy

14 days, no questions asked

If you're not happy with your purchase, you can get a full refund within 14 days of buying. You don't need to give a reason.

How to request a refund

Email info@dododigital.store with your order number (it's in your receipt email), or reply to your receipt. We'll process your refund, usually within 2 working days.

What happens next

The refund goes back to your original payment method. It can take up to 10 days to appear on your statement, depending on your bank. When a refund is issued, the licence key for that order is deactivated and the software will stop working on your devices.

After 14 days

We don't normally offer refunds after 14 days, but if something isn't working, contact us and we'll help. This policy doesn't affect your statutory rights, including your right to a working product.